LEVEL AI offers an intelligent system for modern contact centers that combines human and machine intelligence to transform the customer experience. Their platform allows businesses to augment the performance of their agent and QA teams, enhancing their capabilities with cutting-edge AI technology. By using LEVEL AI, contact centers can improve their efficiency, reduce costs, and increase customer satisfaction. Their innovative approach helps businesses to stay ahead in a rapidly evolving industry.
maya.ai, developed by Crayon Data based in Singapore, is a leading product designed to connect enterprises, merchants, and customers by addressing the challenge of decision-making in a world filled with endless choices. The inception of maya.ai originated from a serendipitous encounter between three visionary entrepreneurs at an airport. Recognizing the overwhelming abundance of options faced by individuals today, maya.ai aims to simplify decision-making processes, even in seemingly trivial matters such as selecting a dining destination. By leveraging innovative technology, maya.ai empowers users to navigate choices effortlessly, streamlining the experience of connecting consumers with businesses.
Typewise is a Generative AI company that aims to enhance productivity by decoding human thoughts. They create text prediction software for enterprise customers, as the average person spends about half their workweek on written communication, leading to a 90% productivity loss due to slow typing speed. Typewise was founded in 2019 and initially developed a popular keyboard app that has been downloaded 2 million times. They are backed by Y Combinator and work in partnership with ETH Zurich to improve their AI technology.
Forethought is a company that uses generative AI to help support teams increase their efficiency and ROI. They use a technology called SupportGPT, which fine-tunes Large Language Models (LLMs) on your company's data to improve support team performance. With Forethought's AI-powered solution, companies can expect a higher level of accuracy and faster response times, resulting in happier customers and a more efficient support operation.
Vee is a highly experienced virtual assistant who has successfully handled millions of calls and completed over 100 different client support processes. With her exceptional communication skills, she knows exactly how to engage with people and efficiently accomplish tasks. Whether it's addressing customer inquiries, resolving issues, or providing support, Vee has the expertise to deliver outstanding results.
Puzzle Labs offers a solution to simplify complex product information and enhance customer understanding. By transforming your existing content into a dynamic glossary, you can provide clear definitions of key terms and concepts with just a few clicks. The glossary widget can be seamlessly integrated into your blog or documentation, allowing you to highlight, define, and link to relevant content. At Puzzle Labs, our mission is to make the comprehension of complex information effortless and enjoyable. We provide a range of tools designed to enhance your glossary and create a superior customer education experience. With our solutions, you can ensure your customers are satisfied and drive faster business growth.
Delve AI is a software-as-a-service (SaaS) provider that offers businesses a deeper understanding of their digital users and interactions. By leveraging machine learning and AI techniques, Delve AI helps businesses summarize and humanize digital data, enabling AI-led experiences to be augmented with human creativity, curation, and guidance. Its solutions operate at the intersection of marketing, analytics, and applied AI, moving from dimensions and metrics to people.
Kore.ai is a leader in the development and implementation of AI-powered virtual assistants for businesses across all industries and regions. Their product portfolio automates conversational interactions to deliver delightful customer and employee experiences with unmatched contextual intelligence. Through partnerships with ISVs, resellers, and system integrators, Kore.ai helps its customers accelerate their digital transformation and drive growth.
PolyAI provides enterprise voice assistants that can engage in natural conversations with customers, regardless of what they say or how they say it. Their customers include leading names in industries such as banking, hospitality, insurance, retail, and telecommunications. By deploying PolyAI voice assistants, enterprises can reduce wait times, improve customer satisfaction, and free up live staff to focus on calls requiring empathy and judgment, resulting in improved employee retention and operational efficiency.
BotDistrikt is a chatbot development platform that specializes in creating high-quality chatbots for businesses. With a focus on customer experience, their AI-powered chatbots are designed to engage users with personality-driven characters. By leveraging advanced technology, BotDistrikt helps businesses build chatbots that leave a lasting impression on customers and enhance their overall experience.