Challenge

Yitzo wanted to provide OTAs with the capability to become full-fledged virtual tour operators without the need for large infrastructure investments. The key challenges included:

  • Dynamic Packaging: OTAs needed the ability to package flights, hotels, and other services dynamically, integrating multiple suppliers in real-time.
  • Scalable Solution: The platform had to be scalable to handle growing demands as OTAs expanded their services.
  • Cost Efficiency: Yitzo wanted to offer a solution that would keep costs low for OTAs, reducing the financial barrier to entry.

Solution

We collaborated with Yitzo to create a Dynamic Packaging Engine and Virtual Tour Operator Platform that integrated seamlessly with various suppliers and distribution channels. Key features of the solution included:

  • Real-Time Supplier Integration: The platform connected to multiple suppliers, enabling OTAs to access a wide range of services, including flights, accommodations, and activities. This allowed OTAs to create dynamic packages tailored to customer preferences.
  • Scalable Infrastructure: Built with scalability in mind, the platform could handle increased transaction volumes as OTAs grew, ensuring reliability and performance even during peak times.
  • Cost-Effective Operations: The solution required minimal investment from OTAs, allowing them to become virtual tour operators without needing significant infrastructure or staffing resources.

Implementation Process

    • 1. Requirement Analysis: We worked closely with Yitzo to understand their vision and the needs of OTAs. Together, we defined the key requirements for the Dynamic Packaging Engine and Virtual Tour Operator Platform.
    • 2. Platform Development: Our team developed the platform using modern, scalable technologies. We integrated APIs from multiple suppliers, allowing OTAs to access live availability and pricing for various travel services.
    • 3. Testing & Optimization: The platform underwent extensive testing to ensure smooth performance, especially during peak booking periods. We optimized the user interface for ease of use, enabling OTAs to quickly create and manage packages.
    • 4. Deployment & Support: The platform was deployed for use by OTAs, and we provided ongoing support to Yitzo to ensure smooth operations and address any technical issues.

Conclusion

The Dynamic Packaging Engine and Virtual Tour Operator Platform developed for Yitzo has enabled OTAs to expand their offerings and compete with larger players in the travel industry. By providing a cost-effective and scalable solution, Yitzo has empowered OTAs to operate as virtual tour operators with minimal investment, ultimately driving growth and improving customer satisfaction.